Privacy Policy

Effective date: April 13, 2026

Kopilka Market ("we", "our", or "us") provides a mobile commerce application for browsing products, managing a cart, authenticating by phone number, saving delivery details, managing payment methods, and placing orders.

This Privacy Policy explains what information we collect, how we use it, when we share it, how we store it, and the choices available to users of the Kopilka Market mobile application on iOS and Android.

If you do not agree with this Privacy Policy, please do not use the app.

1. Who We Are

App: Kopilka Market
Support email: support@kplk.uz
Support phone: +998 90 340 40 00

If you have questions about this Privacy Policy or your personal data, you can contact us using the support details above.

2. Scope

This Privacy Policy applies to the Kopilka Market mobile application, related backend APIs used by the app, and app-store distribution pages for the app.

It does not apply to third-party services, websites, or payment processors that may have their own privacy policies.

3. Information We Collect

Depending on how you use the app, we may collect and process the following categories of information.

A. Account and profile information

We may collect:

This information is used to create or access your account, verify your identity, maintain your profile, and provide customer support.

B. Authentication and security information

We may process:

This information is used to authenticate users, protect accounts, associate guest carts with logged-in accounts, and help prevent abuse or fraud.

C. Delivery and address information

We may collect:

This information is used to calculate delivery pricing, fulfill orders, and improve order accuracy.

D. Location information

If you grant location permission, we may access your device location to help you:

You can deny location permission or disable it later in your device settings. Some location-based features may then be limited.

E. Payment-related information

When you add a card, the app may send payment-related data such as:

This information is used only to initiate or complete payment-method verification and support checkout.

The app may also display or retrieve payment method details returned by the backend, such as masked or stored card identifiers. We do not state that all payment processing is performed by the app itself; payment handling may involve our backend and external financial or payment service providers.

F. Order and cart information

We may process:

This information is used to show your cart, calculate checkout amounts, create orders, and provide order history and support.

G. Technical and device information

We may process:

In development builds, request and response logging may be enabled for debugging. Production handling should be reviewed separately before release.

H. Data stored locally on your device

The app stores certain data locally to function correctly, including:

4. How We Use Information

We use personal and device information to:

5. When We Share Information

We may share information in the following cases:

We do not sell personal information for money.

6. Third-Party Services

The app may rely on third-party services, SDKs, platform components, or APIs, including services related to:

For example, based on the current codebase, the app integrates mapping and geolocation-related services, including Yandex map functionality and Android location services. Those third parties may process information according to their own privacy policies when you use their features.

7. Legal Bases for Processing

Where applicable under local law, we process information on one or more of the following legal bases:

8. Data Retention

We retain information for as long as necessary to:

Locally stored app data may remain on your device until you log out, clear app data, uninstall the app, or remove it through device settings.

9. Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

Depending on your location, you may have rights to:

You can also:

We may need to verify your identity before completing certain requests.

11. Children’s Privacy

The app is not intended for children under 13 unless specifically stated otherwise in the relevant store listing and product configuration.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal data unlawfully, please contact us and we will review the request.

If your app listing is later configured to target children or mixed audiences, this Privacy Policy and the app’s data practices should be reviewed again before publication.

12. International Transfers

Your information may be processed in countries other than the country where you live, subject to applicable law and reasonable safeguards where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and take other steps as required by applicable law.

Your continued use of the app after an update becomes effective means you acknowledge the updated Privacy Policy, to the extent allowed by law.

14. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our handling of personal data, contact:

Kopilka Market Support
Email: support@kplk.uz
Phone: +998 90 340 40 00